Frequently Asked Questions
Everything you need to know about our timepieces and service.
What is the warranty period for Brew watches?
Every Brew timepiece is covered by a 12-month limited warranty from the date of purchase, protecting against any manufacturing or mechanical defects.
How long does shipping take?
Domestic orders typically process within 1-2 business days and arrive within 3-5 days. International shipping times vary by destination but generally take 7-14 business days.
What is your return policy?
We accept returns on unworn watches in their original packaging within 14 days of delivery. Please note that shipping fees are non-refundable.
Are Brew watches water-resistant?
Yes, our watches typically feature a 5ATM water resistance rating, meaning they can withstand splashes and brief immersion, though they are not intended for swimming or diving.
Do you offer international shipping?
We ship worldwide to most countries. Please be aware that international customers are responsible for any customs duties or taxes imposed by their local government.
What type of movements do you use?
We utilize high-quality movements sourced from reputable manufacturers like Seiko and Miyota, often choosing Meca-Quartz movements for their precision and mechanical feel.